Privacy Policy

1. Who We Are

InnovaTek Solutions is a managed IT services and cybersecurity provider operating as a division of Upword, based in Northwest Ohio at 201 Ditto St, Archbold, OH 43502.

2. Information We Collect

• Contact information (name, business, phone, email) submitted when reaching out
• Usage data (pages visited, browser type, referring URL) collected automatically
• Service data required to deliver contracted IT services under a signed agreement

3. How We Use It

• Respond to inquiries and provide support
• Deliver and manage IT services
• Send service updates and account communications
• Improve our website and offerings

4. We Do Not Sell Your Data

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

5. Data Security

As an IT and cybersecurity company, data security is central to how we operate. We take reasonable technical and organizational measures to protect your information.

6. Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us at helpdesk@innovateksolutions.net or (419) 445-8088.

7. Changes

We may update this policy from time to time. Changes are effective upon posting with a revised effective date.